Dashboard environment
After conducting a staff survey, all results are collated in a clear way in our dashboard environment: the central place that provides you with all the tools for interpreting and reporting on the results. Yours Data. Through the button below, you can log in directly. Yours personal dashboard.
Dashboard environment manual
To help you on your way as best as possible, we have put together a clear manual. This document provides instructions for navigating through the various modules of the dashboard.
Using this guide, you will navigate the platform effortlessly, giving you immediate insight into the ambassadors, strengths and areas for improvement within your organisation.
Download the manual here:
The key concepts explained
While analyzing the data in the dashboard, you may encounter a number of specific terms. To help you get started, we have listed the most important terms below:
eNPS (employee Net Promotor Score)
enthusiastic employees are enthusiastic about their employer. The concept is based on one simple question: “How likely is it that you would recommend this organisation to family and friends?”
Based on the given score, employees are divided into three groups:
- Detractors Employees who are unlikely to recommend the organisation and see many areas for improvement.
- Passively satisfied: Mildly enthusiastic employees who neither actively recommend nor advise against the organisation.
- Ambassadors: Very enthusiastic employees who actively promote the organisation within their network.
The final score is calculated by subtracting the number of detractors from the number of ambassadors. The higher the score, the stronger and more positive the company culture, which helps in retaining and attracting talent.
For further information, read the article: The importance of a European eNPS.
Sentiment score
The sentiment score indicates the level of satisfaction regarding a specific topic. For most categories, the sentiment is divided into three parts: negative, neutral and positive. This score not only helps to gain insight into how employees think about certain themes, but also to set priorities immediately. The top 5 qualities and areas for improvement for the organisation are determined by looking at the questions where the relationship between the sentiment score and ambassadorship is strongest. This allows you to see precisely which subjects have the greatest impact on your team's loyalty.
Drivers
Drivers are the specific topics that have the greatest influence on employee ambassadorship. After all, not every theme in the workplace carries equal weight in how loyal or enthusiastic someone is about the organisation. By calculating which questions from the survey have the strongest correlation with this loyalty, we identify what truly makes the difference for your team.
Next, we place these drivers alongside the improvement potential of the questions, in other words: how well or poorly are these important themes currently being scored? A topic that is highly decisive for ambassadorship, but currently has a low sentiment score, immediately stands out as a crucial area for improvement where the most gains are to be made. Does an important driver score very high instead? Then we mark this as one of your greatest strengths. In this way, you can see at a glance which subjects you need to focus on to most effectively increase employee satisfaction and engagement.